All orders will be processed on the bake by date selected during checkout. I ship all pies USPS Priority for delivery in 1 – 3 days. To ensure the quality of your delivered product, I do not ship Thursday – Sunday or on Federal holidays. I may delay an order to ensure my pies do not travel over the weekend. I am not responsible for inclement weather or for the arrival of your package beyond providing a tracking number.
I desire for each of my customers to be 100% satisfied with their pie. If for some reason you are unsatisfied, please contact me immediately. I will work to resolve your issue in an individual and timely manner. In some cases, I will offer to fix a mistake, replace a pie, or provide a gift certificate towards a future purchase. However, refunds will not be given.